Buying an extended warranty service plan not only means you are getting the highest level of customer service, [savings, and peace of mind,] but also means you can rest assure in the event your product needs repair. The technicians we have are factory trained and authorized to repair your product and we are using the most up to date computers and state of the art testing equipment needed to properly diagnose and repair your product.

There is no limit to the number of repairs throughout the life of your service plan. If it is determined that your product can no longer be repaired, it will be replaced with a new product of like kind and quality.

No Added Charges You will not pay any out of pocket expenses for your repair. Unlike some protection plans that charge a deductible, your service plan covers all expenses related to repairing or replacing your product.

We want to make sure you are happy with your product. If your product fails and needs repair three times for the same reason (outside the manufacturer's warranty), it will be replaced.

You can sell or give your product away at any time. The coverage can be transferred to the new owner with one phone call.

For Our International Customers:

If and when you need service in your country, all you have to do is email us at International@mackcam.com. that your having a problem with your item. We will then email you forms to be filled out for the repair, and then when they are completely filled out email them back to us. Once we get them we will issue you a Control Number to have the repair done in your country. The repair will be done by an authorized service center of you product in your Country. You DO NOT have to ship it back to the United States.. Save your money and your time. We will do the work for you.