Mail Order Hours: Sunday - Thursday 10:00am -7:00pm I Friday 10:00am- 3:00pm EST. Saturday Closed. NYC Retail Store Location: 378 5th Avenue Between 35th & 36th Street on 5th Avenue. Retail Store Hours: Monday - Friday 9:00am - 8:00pm | Saturday - Sunday 10:00am 7:00pm EST. 1-212-594-6565.
The flash/lighting equipment registered below is guaranteed to operate properly according to manufacturer’s specifications for a period of 3 additional years from the expiration of the manufacturer’s warranty or we shall repair same to operate properly. This service contract must be purchased within thirty (30) days of the date the equipment hereunder is purchased. You must register this service contract within thirty (30) days with Mack Camera by visiting us at our website www.mackcam.com or by calling us toll free at 1-800-252-MACK (6225) or 1-973-467-2291.
In the event that this equipment requires any repair or service you must visit www.mackcam.com and arrange for service to obtain a Repair Authorization Number and current shipping charges. If you have questions please visit us at www.mackcam.com or call Toll Free 1-800-252-MACK (6225). For international inquiries please e-mail us at firstname.lastname@example.org.
Mack Camera & Video Service Inc. is not responsible for international shipping and for any fees associated with Duties, Taxes or Brokerage fees upon Customs clearance.
The equipment will be restored to proper operating condition at no charge to you (this includes warranted parts and labor for manufacturer defects). Such service, repair, adjustment of the equipment is assured the registered contract holder, provided the equipment has not been tampered with, modified, serial number altered, defaced or removed, damaged as a result of liquid, grit, impact and physically broken parts. You may transfer ownership of this service contact to another person for a $20.00 administrative. Mack Camera & Video Service reserves the right to terminate service contracts if invoices are not paid within terms or are fraudulently altered by the dealers or service contract holder.
This limited service contract applies only to the product specified herein. It does not cover damaged LCD’s, batteries, remotes, power adapter, digital media, software, bent card reader pins, docking station, cables, stands, umbrella, generators, flash tubes, modeling lamps, fuses and additional accessories or any other expenses of consequential damages.
Mack Camera & Video Service will not be liable for the loss of revenues or profits, inconvenience, expense of substitute equipment, loss of incidental or consequential damages.
If the equipment cannot be restored to manufacturer’s specifications or is deemed by Mack Camera, in its sole discretion, to be beyond economic repair, or if the unit has been repaired 3 consecutive times for the same repair and it requires a 4th repair for the same problem, Mack may, at our discretion, replace your unit with a reconditioned model or equivalent model of like kind and quality or refund you the current market value of your covered equipment in U.S. Dollars. Any refund will be limited to the price you paid for the original product excluding taxes. If a replacement or refund is made under this contract there will no longer be coverage under this contract and all obligations are satisfied.
This service contract applies only to the product(s) specified herein.
This service contract is not an insurance policy or a warranty. This service contract is only valid if positive identification is presented at time of service.
Why buy from us?
We are proud to offer the outstanding
service and quality state-of-the-art products that our customers have come to
depend on. Below are just a few of the many reason to buy with us.
Inventory Our excellent supplier relationships, coupled with
technologically advanced super-efficient systems ensure that we usually have the
products you want IN STOCK so that you can get what you want when you want it.
Our super-fast turn around time is such that most orders are processed and
shipped within 24-48 hours, and often a lot quicker.
Prices Why pay more when you can get the same for less? Due
to our large sales volume, we are able to pass our quantity buying prices on to
you. When you purchase from us, you can rest assured that you are getting
factory fresh merchandise with A Warranty at the lowest legitimate
Service We strive to ensure all of our customers receive the
highest of service. We listen to your feedback and do what we can to tailor our
service to your needs.
Safe Transactions Ordering with42nd Street
Photo is safe, easy & fun. We assure that
every transaction you make with us is 100% secure. In addition to using Secure
Sockets Layer (SSL) protection technology and a VeriSign Secure Server ID, we
are also checked daily by an independant security company called ScanAlert. You
can also be assured that your name and confidential information will never be
distributed, sold, or rented.