Mail Order Hours: Sunday - Thursday 10:00am -7:00pm I Friday 10:00am- 3:00pm EST. Saturday Closed. NYC Retail Store Location: 378 5th Avenue Between 35th & 36th Street on 5th Avenue. Retail Store Hours: Monday - Friday 9:00am - 8:00pm | Saturday - Sunday 10:00am 7:00pm EST. 1-212-594-6565.
Buying an extended warranty service plan not only means you are getting the highest level of customer service, [savings, and peace of mind,] but also means you can rest assure in the event your product needs repair. The technicians we have are factory trained and authorized to repair your product and we are using the most up to date computers and state of the art testing equipment needed to properly diagnose and repair your product.
There is no limit to the number of repairs throughout the life of your service plan. If it is determined that your product can no longer be repaired, it will be replaced with a new product of like kind and quality.
No Added Charges You will not pay any out of pocket expenses for your repair. Unlike some protection plans that charge a deductible, your service plan covers all expenses related to repairing or replacing your product.
We want to make sure you are happy with your product. If your product fails and needs repair three times for the same reason (outside the manufacturer's warranty), it will be replaced.
You can sell or give your product away at any time. The coverage can be transferred to the new owner with one phone call.
Repair centers are authorized to repair for over 150 manufacturers.
On site service is available, and you will not have to leave your home or business. Let the service come to you.
For Our International Customers: If and when you need service in your country, all you have to do is email us at International@mackcam.com. that your having a problem with your item. We will then email you forms to be filled out for the repair, and then when they are completely filled out email them back to us. Once we get them we will issue you a Control Number to have the repair done in your country. The repair will be done by an authorized service center of you product in your Country. You DO NOT have to ship it back to the United States.. Save your money and your time. We will do the work for you.
Why buy from us?
We are proud to offer the outstanding
service and quality state-of-the-art products that our customers have come to
depend on. Below are just a few of the many reason to buy with us.
Inventory Our excellent supplier relationships, coupled with
technologically advanced super-efficient systems ensure that we usually have the
products you want IN STOCK so that you can get what you want when you want it.
Our super-fast turn around time is such that most orders are processed and
shipped within 24-48 hours, and often a lot quicker.
Prices Why pay more when you can get the same for less? Due
to our large sales volume, we are able to pass our quantity buying prices on to
you. When you purchase from us, you can rest assured that you are getting
factory fresh merchandise with A Warranty at the lowest legitimate
Service We strive to ensure all of our customers receive the
highest of service. We listen to your feedback and do what we can to tailor our
service to your needs.
Safe Transactions Ordering with42nd Street
Photo is safe, easy & fun. We assure that
every transaction you make with us is 100% secure. In addition to using Secure
Sockets Layer (SSL) protection technology and a VeriSign Secure Server ID, we
are also checked daily by an independant security company called ScanAlert. You
can also be assured that your name and confidential information will never be
distributed, sold, or rented.