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Mail Order Hours: Sunday - Thursday 10am - 8pm | Friday 10am - 4pm EST | Sunday 11am - 6pm | Saturday Closed.
NYC Retail Store Location: 378 5th Avenue Between 35th & 36th Street on 5th Avenue.
Retail Store Hours: Monday - Friday 9am - 8pm | Saturday - Sunday 10am - 7pm EST 1-212-594-6565

FAQs


Is it safe to use my credit card?

Absolutely. We have taken every precaution to make your transactions secure. We are a Verisign Secure Site and using SSL (Secure Sockets Layer).

About SSL Certificates

Nevertheless, if you prefer, we also offer you the option of submitting your order by telephone or fax at the numbers below.  All account information submitted to us is safely isolated from unauthorized Internet access.

Sales Tax

Sales tax (8.875%) will only apply if you take possession of the merchandise in person or by mail within New York State.  If you have the merchandise shipped to any other state outside of New York or outside of the United States of America you will not be assessed New York State Taxes.

How can I pay for my order?

We accept all the major credit cards. We accept PAYPAl and GOOGLE checkout. We also accept checks and money orders in advance with 10 days to clear once we receive it. Orders paid by check will usually not be processed until the funds have been verified. If you are sending a check, please send it to the name and address given below.

We also accept PayPal payments and Google Checkout.

You will be promted to pick the payment method at the checkout time.

How much will my shipping and handling charges be?

During the order process, you will be given a list of different shipping methods from which you can pick the one that suits you. The total cost of goods and the cost of shipping as well as sales taxes if applicable are clearly displayed.We have many items that are FREE SHIPPING.

Do you ship to APO and FPO Military Addresses?

Yes, we ship to APO and FPO Military Addresses.  You can select this option from the list of shipping methods.  APO/FPO shipments are usually shipped Priority Mail.  For Express Mail Service please speak with one of our sales representatives for availability to your zip code.

How do I track my order?

Go to the home page and click on "Check Status".  There you will receive details about your order including any items that are outstanding or that have been back ordered, and their status.

What if I need to return my order?

You may return an item in its original condition for a refund or credit within 10 days of receiving. You must call to get an RMA number (No return will be acceppted without an RMA number).   All returns must be accompanied with your Invoice. After a return has been received, it will take 1-2 weeks to process. There is a twenty percent restocking fee and shipping and handling are non-refundable. If using a credit card, refunds will be credited to your account. If paying by check or money order, a refund check will be mailed to you. We suggest using UPS or insured Parcel Post for your protection.  For additional information please refer to our store policy.

What if you don't have all of the items in stock?

If an item you ordered is out of stock, it will be back-ordered but we will call you and inform you about it (domestic orders only). For international orders, we will E-mail you of the missing items to confirm the balance of your order.

Where are you located?

42nd Street Photo
378 5th Avenue.
Between 35th & 36th Street
New York, NY 10018

 

What is your Store Policy?

Click here to view our store policy.



42nd Street Photo
378 5th Avenue. Between 35th & 36th Street
New York, NY 10018


Phone: (888) 810-4242
Local: (212) 594-6565
Fax: (212) 594-7508
Email: Info@42photo.com

 

Purchasing Department

Manufacturers and vendors seeking to promote their products with our
company should contact us at:
purchasing@42Photo.com

Government/Education/Institutional:

  Public institutions and government agencies seeking to establish accounts with our business
or to request goods through a purchase order should contact us at:
purchaseorders@42Photo.com

Advertising Department

  Advertising and marketing agencies that would like to reach us with regard to
promotional campaigns and/or opportunities should contact us at:
 advertising@42Photo.com

International Orders

 For International questions & to place an order email us at:
 International@42photo.com